Support

Stuck on an invite, payment, or sign-in? We're happy to help.

Common questions

I didn’t get the “they said yes” email

Check spam and promotions. We send it to the address on the invite form (“Your email”), which can be different from your login email. Still missing? Email us with the invite link.

How do I cancel my subscription?

Sign in, open Account, then Manage subscription. That opens Stripe’s portal to cancel or update your card. Access lasts through the end of the billing period.

I didn’t get a login code

Codes expire quickly. Request a new one from the sign-in page and check spam. Make sure you used the same inbox you signed up with.